Frequently Asked Questions
Find answers to common questions about our curated collections
Are all items authentic?
Yes, every item at Justin Reed undergoes a rigorous multi-point inspection process by our in-house experts to ensure 100% authenticity before being listed.
What condition are the garments in?
We specialize in both new and pre-owned luxury items. Each product page features a detailed description of the item's condition, including any specific signs of wear.
Do you offer international shipping?
Yes, we ship to most countries worldwide via DHL Express. Shipping costs and duties are calculated at checkout based on your location.
How often do you drop new arrivals?
New items are added to our digital storefront daily. We recommend following our social media channels and signing up for our newsletter for early access to drops.
Can I consign my items with Justin Reed?
We are always looking for rare and high-end fashion pieces. Please visit our 'Sell With Us' page to submit your items for evaluation.
Can I cancel my order?
Orders can be cancelled within 2 hours of placement. Once an order has entered the fulfillment process, it can no longer be modified or cancelled.